The metrics that matter for AI agents: approval rate, edit rate, time saved and business outcome.
The short answer
Measure AI agents on four levels: approval rate, edit depth, time saved per task and the business outcome the workflow drives. Usage alone says little.
Key takeaways
Approval rate and how much reviewers edit show whether output is close to final.
Minutes saved per task times volume gives hours returned to the team.
Revenue, margin or cost moved by the workflow. Prove the value against the business goal agreed at the start.
It varies, but rising approval with shrinking edits signals a healthy agent.
Weekly during pilot, monthly after.
How this guide was made
Written and reviewed by our editors against vendor documentation, public regulation texts and practitioner interviews. We update guides when products or rules change. Tools mentioned may have a commercial relationship with this site; this never decides what we recommend.
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