A scoring method to choose the first workflow for an AI agent: frequency, time, value and risk.
The short answer
Score candidate workflows on frequency, time per run, business value and risk. Pick the one with high frequency and value, moderate complexity and low risk of harm.
Key takeaways
Ask each team for the task they'd most like to stop doing.
Frequency × time × value, minus risk. Favour work with clear formats and easy checking.
The work costing you time or money is the right starting point—the first principle in how Switch works.
Internal work is lower risk; customer-facing works with approval.
One first, then expand.
How this guide was made
Written and reviewed by our editors against vendor documentation, public regulation texts and practitioner interviews. We update guides when products or rules change. Tools mentioned may have a commercial relationship with this site; this never decides what we recommend.
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